Introduction
In most organizations, the processes that deliver products and services depend on information and communication technology (ICT). Disruption to ICT can therefore constitute a strategic risk, damaging the organization’s ability to operate and undermining its reputation. The consequences of a disruptive incident vary and can be far-reaching, and might not be immediately obvious at the time.
BS 25777 is a recently released British standard. It provides recommendations for information and communications technology (ICT) continuity management within the framework of business continuity management provided by BS 25999.
This two-day course focuses on the technical and procedural issues surrounding ICT Service Continuity & Disaster Recovery examining the major pitfalls and common assumptions which prevent both Service Continuity and Disaster Recovery Plans from working.
Using BS 25999 and the BCI Good Practice Guidelines, we will look at how to integrate BS 25777 into existing BCM Program.
Contents
* Introduction to ICT Continuity
o Why do we need ICT Continuity
o What is ICT Continuity
o Disaster recovery
o Relationship with Business continuity
o The concept of resilience
* Applying Business Continuity principles to technical services
o What is Business Impact Analysis (BIA)
o BIA for ICT Continuity
o How to conduct BIA
o The concept of ‘critical’ process
o The concepts of MTPD, RTO and RPO
o Presenting BIA summary
* Risk Assessment
o What is risk
o Identification of continuity risks
o Risk assessment process
o Quantitative risks assessment
o Determining choices for risk treatment
* Technical continuity strategies
o Technical continuity strategy principles
o Technical Solutions for DR
o Data strategies - backup, restoration and replication
o Telecommunications and Networking
o Determining appropriate strategies
* Testing and Exercising technical plans
o What to test?
o What are the key objectives of DR Test?
o Common DR testing mistakes.
* Introduction to BS 25777
o The purpose and content of BS 25777
o How to integrate BS 25777 with existing Business Continuity Management Program
o How to align IT Service Continuity program with BS 25777
Benefits
# The participants of this course will: be able to conform to the requirements of BS 25777
# understand technical and procedural issues surrounding ICT Service Continuity
# learn how to integrate ICT continuity into existing BCM
Who Should Attend?
This course is highly valuable for:
# BC Managers wanting to learn more about the technical issues surrounding an organization’s Business Continuity capability
# ICT Managers and technicians tasked with implementing technical continuity capability
# Business Continuity / Disaster Recovery managers and team leaders
# Anyone involved in strategic or operational IT Service Management.
Materials Provided
# Course reference manual containing printed copies of presentation and workshops
# Course certificate